These protocols were developed by the New York State Justice Center for the Protection of People with Special Needs (Justice Center) in consultation with the Justice Center’s statutorily created Advisory Council and the relevant State Oversight Agencies. These agencies include: the Office of Mental Health, the State Education Department, the Office of Alcoholism and Substance Abuse Services, the Office for People With Developmental Disabilities, the Office of Children and Family Services and the Department of Health. The development of protocols to ensure the safety of service recipients during interviews is required by Executive Law section 553(28). The protocols and procedures outlined below apply to all investigations of abuse and neglect conducted by the Justice Center, State Oversight Agencies and the facilities and programs defined in section 488(4) of the Social Services Law when acting as the delegate investigatory entity.

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